Jim Tidwell Ford

See all Inventory
Write Sales Review
Jim Tidwell Ford
2205 Barrett Lakes Blvd NW, Kennesaw, GA 30144 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(115)
Recommend:
Yes (8) No (0)
Service Rating
(637)
Recommend:
Yes (51) No (2)
Back to Service Reviews

Dealership Service Review

service Rating
Ford Taurus not 500
Written by Jan G on 01/07/2022

I have to say that I was not impressed with the service department. When I was finally able to pick up my car, I was not given a report of what was actually done by the technician. I will not return.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Customer Service on 01/24/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jeremy Smith General Manager jsmith3@Group1Auto.com
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top