Jim Tidwell Ford
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Dealership Service Review
service Rating
Top-notch Customer Service
Written byon 01/05/2022
This was the second time I’ve been to Jim Tidwell Ford since moving here in the Spring. I had an unexpected tire pressure problem and I stopped in without an appointment to see if someone could tell me if there was something wrong with my tire or a computer glitch. Sure enough, Hayley found a nail in my tire and told me they’d be able to handle it in a bit. The wait was about an hour and a half…but hey! I didn’t have an appointment. The waiting area is comfortable and I chatted with a few nice people. I was safely back on the road and plan to make my 10k mile checkup in a few weeks. I’m glad I made Jim Tidwell Ford my new dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 01/24/2022
Dealer Response
Thank you Marie for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
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