Jim Tidwell Ford
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Dealership Service Review
service Rating
Oil change and new tires
Written byon 12/16/2021
Came in for oil change but knew I needed tires. They gave me a price for tires which I compared to others while they did the oil change. I was able to find the same tire for a lower cost at a discount store. Tidwell matched the discounters tire price so I bought four tires and was out in about 90 minutes. They stood by their tire price-match advertisement!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 01/03/2022
Dealer Response
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
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