Jim Tidwell Ford
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Dealership Service Review
service Rating
10,000 Mile Service Experience
Written byon 12/07/2021
I took my Mustang to Jim Tidwell Service for its 10,000-mile service. I used the online service appointment booking function, which was intuitive, simple and fast. I told the service manager that I would wait on my vehicle. The service manager was very courteous, and the car was finished within an hour with total charges being less than I expected. Overall, it was a very good customer experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 01/03/2022
Dealer Response
Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
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