Jim Tidwell Ford
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Dealership Service Review
service Rating
“The Works”
Written byon 11/30/2021
Got “The Works”, which is the oil change, tire rotation, etc. There was some confusion as to the wheel lock key and it’s location. Service department did not perform tire rotation. I questioned the service rep and he profusely apologized and had the service department perform the rotation. He, also, gave us a free “Works” on our next oil change. Thank you so much!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes