Jim Tidwell Ford
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Dealership Service Review
service Rating
Excellent customer service
Written byon 11/29/2021
Came in for routine service/oil change. Original service rep was Chris Merideth and we found out he was no longer with Tidwell. We had the PLEASURE of working with Michael Guittar. WOW what a difference in service advisors. Michael was attentive, communicated what needed to be done, called when vehicle was ready and did a followup call to make sure we were picking up our vehicle. Michael is definately an asset to your organization.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes