Jim Tidwell Ford
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Dealership Service Review
service Rating
Loved working with Sandi
Written by 11/18/2021
onMy car had to go into service because of some issues with the engine. I was without my car for over a month. Sandi made sure to communicate with me throughout the process to make sure I knew what was going on with my car. She also showed tremendous empathy for the difficulty I had with not having my own car. Sandi took the time to get to know me and continuously asked how I was and how things were going in my life. Best service advisor I've ever had to work with!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 01/04/2022
Dealer Response
Thank you for your kind words for Sandi! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
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