Jim Tidwell Ford
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Dealership Service Review
service Rating
They make life easier
Written byon 11/08/2021
Tristan and Deborah were friendly, knowledgeable, understanding and fast. I was running late and called. Deborah answered and was very professional but also warm. She offered to push my appointment back so that I didn’t feel like I had to rush and she answered my questions, even scheduled my vehicle for a last minute detail that I requested right there on the phone. Both her and Tristan were great letting me know what to expect with time frame and pricing. I loved the ease of scheduling the original appointment online and even more how accommodating they were with my last minute request and tardiness. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 01/04/2022
Dealer Response
Thank you for your thoughtful review, Joy. We're glad to hear you had such an outstanding experience working with Tristan and Deborah. Please let us know if we can ever assist you again in the future!
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