Jim Tidwell Ford
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Dealership Service Review
service Rating
Relaxed atmosphere yet professional service
Written byon 11/05/2021
Michael G.’s attentive service and willingness to answer all my questions was a breath of fresh air and assured me that my car was in good hands. He was down to earth and conversational in his approach to providing the service needed. I appreciated the other team member (can’t remember name) making sure the interior of car was protected. Both were friendly and ready to serve as soon as I entered the service area. The personalized communication via email and text before and after my appointment was informative and timely.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 01/04/2022
Dealer Response
Thank you for being our customer, we appreciate your kind words for Michael. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
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