Jim Tidwell Ford

I took my car in to have it serviced because the 2nd CO2 light was staying on. The CO2 sensor is under the car. They ended up under the hood saying that the ambient wire harness was laying in a puddle of water in the wheel well. Then said they had to buy the shutter plastic piece that fits over the radiator. Which we decided the last time I had it in that all they had to do was attach that wire harness under the dash so my air conditioner would work and the shutter piece was not necessary to be replaced. So 1092. 00 and three weeks later, numerous calls later because no one would stay in touch with us to keep us up to date, I went to pick up my car. The car was to be put back together the day before but was still all torn apart and the tech working on it was gone. So two more days later I finally picked it up. The next day the CO 2 light came back on and the ambient temp on my dash is reading 135 degrees. The problem was not fixed. They said I should not have any more of these kinds of problems. And yet here we are. So I give them a negative star.