Jim Tidwell Ford
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Dealership Service Review
service Rating
Big difference
Written byon 10/09/2021
I went in to Tidwell Ford for regular maintenance. Oil/rotate/Ballance. The multipoint inspection showed my brakes were low @3mm / 5mm and recommended new pads and resurfacing rotor's. They had the parts and stock and could do it same day so I had the work done. It was the best money I spent on the truck so far. With the resurfaced rotors and balance my F150 rides smooth as new. The new brakes paid for themselves today by avoiding ana accident when someone stopped short in front of me and I was able to effortlessly stop on a dime. I really didn't notice over the years how much the brakes faded until they were replaced. Wow! What a difference.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 10/13/2021
Dealer Response
Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
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