Jim Tidwell Ford

I’ve been getting car maintenance at this location for over 3 years and each time they have done it well. I always make an appointment for the service I need and sometimes I’m in and out within an hour to an hour and a half. Often times, with an appointment I still wait nearly three hours, even for a basic oil change. Today I had Trevor as my service advisor and he warned me prior to beginning about the two and a half hour back up. I chose to wait anyway and was thankful for the heads up, something I’d recommend they always do if applicable, especially if my vehicle’s service is not the only thing I have to do that day. Bottom line, give an average of a couple hours for routine services.