Jim Tidwell Ford
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Dealership Service Review
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Quick Service
Written byon 09/23/2021
Very good experience. Triston was very willing to help and went above and beyond to make sure I didn’t have to wait long. He was very detailed in his explanation of the service my truck would receive. Triston took the time out to listen to my concerns and also helped me with Ford points earned when I purchased my truck. Facilities were extremely clean, inside and out. Best part was I was able to book online, quickly, and with little wait. The extra hours, evenings and weekends are very much appreciated due to having a day time job. Then dealership I purchased my truck from doesn’t have service on the weekends or in the evenings. Jim Tidwell has earned a new customer for sure.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 10/01/2021
Dealer Response
We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
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