Jim Tidwell Ford
Back to Service Reviews
Dealership Service Review
service Rating
Best service I’ve had in 4 years!
Written byon 09/18/2021
I purchased my car from them 4 years ago and have had every service with them since and today was by far the best service I’ve had from them. The service tech Tristan was great with the breakdown of the services performed and when he gave me a time that my car would be finished for a simple oil change I really didn’t believe him because I have had to come back and pick up my car on many occasions 4 to 5 hrs later with a appointment. I really hope that This is the new normal with their services.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Customer Service on 10/01/2021
Dealer Response
We are very happy to hear that Tristan was able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
Report