Jim Tidwell Ford
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Dealership Service Review
service Rating
DO NOT BUY A USED CAR HERE!!!
Written byon 03/19/2021
Bought a three year old used car here. Car was in the shop 3 times in less than a week after I bought it. Once it even had to be towed there, because all the oil drained out. They fixed the oil and broke the air conditioner. Taking it somewhere else to be fixed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Jeremy Smith on 03/20/2021
Dealer Response
Thank you for bringing this to my attention. I apologize for the issues with the car you purchased here. I would like an opportunity to fix this and to earn your business, please contact me at jsmith3@Group1Auto.com. I look forward to speaking with you.
Jeremy Smith
General Manager
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