Jim Tidwell Ford
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sales Rating
Unsatisfactory response
Written byon 03/27/2012
updated 05/25/2025
Jim Tidwell Ford did respond with internet pricing. But unfortunately the prices were of Explorer models and equipment that I did not want. I specifically noted that I wanted the 6 cyl engine and this dealor ship quoted the ecco boost 4 cyl. Then asked if I would consider a 2013 model as the newest Explorer was the closest to what I needed. Typical dealer run-around. They would answer only selected questions and quote unwanted options. My recommendation - seek another dealer!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
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customer_svc on 06/26/2013
Dealer Response
We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything that would make this experience better, please let us know.
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