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Jim Tidwell Ford


2205 Barrett Lakes Blvd NW, Kennesaw, GA 30144 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (51) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
Avoid this place
Written by GRH on 10/19/2021

So I recently ordered a vehicle through them and it came in last week so I went to the dealership ready to buy my vehicle. But once I got there it a was insanely bad except for the Finance Manager. My sales rep brought out a sheet of paper with the full price break down of everything including my trade in, which was about $3000 lower than what KBB had it marked at, and when I said that’s insane he told me that it was because of the mileage which was under 80k miles for a 2011 when every dealership has been selling the exact same spec for over $14k, and then I told them that since I am a college student I have the Ford Student Rebate which they told me, “ we are not honoring that right now because of this vehicle in high demand so we could sell if really quick if you don’t buy it”. I lost my mind at this point and really wanted to walk out because they were screwing me over but I really wanted and needed this vehicle so I bought it but if you have a chance to go elsewhere PLEASE DO SO!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Customer Service on 11/08/2021
Dealer Response
Thank you for speaking with us about your experience. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Jeremy Smith General Manager jsmith3@Group1Auto.com
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