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Gwinnett Place Honda


3325 Satellite Blvd, Duluth, GA 30096 (map)
Today 7:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating

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Dealership Sales Review

1 out of 5 starssales Rating
Stay away
Written by jemil95 on 03/20/2018

BEWARE! This dealership treated me very poorly and were dishonest. I feel compelled to share my experience. 1) I negotiated a verbal price for a new Honda with Chris. However, when it came time to finalize the sale, Chris disappeared. Another sales person returned and said that they couldn't honor the agreed upon price. They wanted to renegotiate. 2) They claimed that my old car had major transmission problems, and after making a show of not even wanting to accept the trade-in, offered me an unbelievably low price. According to them, the car would slip when going from High to Low gear. You should have seen their eyes get huge when I explained that I had an extended warranty. When I took my current car to the manufacturer the next morning, the service folks found nothing wrong. They explained that if you tried to shift gears at too fast of a speed, of course the transmission would seem to slip. This led me to believe that Gwinnet Place Honda made up a "problem" with my old car that was verifiable, but that I wouldn't necessary realize was normal. It caused me to waste my time and resources trying to fix a problem that did not exist. 3) I had an Edmond's guaranteed price that Gwinnett Place Honda made a big deal about honoring. However, the car they tried to sell me had extra options. They let me drive this car without explaining that the options would cost extra. They should have been upfront that they did not have a car in stock with my preferred options. Please be careful of the sales tactics here. They were very friendly, but proved to be untrustworthy. I am very glad I walked out that Friday night. I found a better priced new vehicle and traded my old car for more than double what Gwinnett Place Honda offered me somewhere else.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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Amy Quince on 08/16/2023
Dealer Response
We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to Kendal Allen at 678-957-5084. We look forward to hearing from you soon.
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