Gwinnett Place Honda
Dealership Sales Review
Unhappy with my experience, I've bought Hondas from all 3 major Honda dealers in Atlanta, and this was the most disappointing experience. They give the lowest price over the internet, but then try to add a ridiculous amount of overpriced accessories and a totally fabricated dealer fee when you go to purchase. The worst part of the experience was with the financing. Marquis Taylor handled our purchase and though friendly and outgoing, was ultimately very dishonest and misleading. We had our own financing but because it was 10 at night we planned on changing the approved amount the following day. He led us down a path of financing the vehicle with Honda Financial Services stating that we could just replace the financing with our own bank/rate thereafter. What he didn't mention was that the dealer wouldn't honor this as the original financing, and that doing this would be refinancing (not a new auto loan) and that the interest rate would not be as favorable. Overall he didn't explain this one bit despite the fact that we insisted we had our own financing - and what he omitted to disclose was truly a dishonest practice. It would have been easy enough to wait a day and finish the purchase/financing with the loan for the new approved amount.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No