John Megel Chevrolet
Back to Service Reviews
Dealership Service Review
service Rating
Lengthy oil change
Written byon 01/27/2025
updated 02/03/2025
I had an appointment for a oil change, I waited for 2.5 hours for a oil change. The email that I received said that I had declined a filter that was needed. I was never asked about the filter. I was in the waiting room, no one came to ask me. Apparently they have a new scheduling system, it doesn’t work.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No