John Miles Chevrolet Buick GMC
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Dealership Service Review
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Jdickson
Written by 06/24/2022
onWent in for oil change and air bag recall. The recall wasn't done , the oil file was loose and oil was leaking in my drive way. I hand tighten best I could. Going to the dealer tomorrow(6/26/2022) to complaint, call no one pickup phone.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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John Miles Chevrolet Buick GMC on 06/28/2022
Dealer Response
Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please feel free to reach out to us.
Sincerely,
The John Miles Chevrolet Buick GMC Team
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