John Miles Chevrolet Buick GMC
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Written by 05/28/2019
onupdated 06/03/2019
Mr. Goss, Service Manager and Mr. Peterson, service agent worked together with GM to resolve an issue with my Canyon in a very fair and equitable way. I am extremely satisfied. In the past, I switched from the dealer to a private provider once the warranty was done, as the dealerships treated me poorly and alleged my vehicle needed thousands of dollars of repair when it actually needed nothing. I am staying with John Miles because of their fairness, up front explanations about repairs and willingness to advocate for their customers. I am very satisfied and would give them 10's.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes