Ed Voyles Kia of Chamblee

BUYER BEWARE! Terrible customer service is an understatement! To sum up my long story and utterly despicable experience at this facility, they do not call you back. If you want to know what's happening with your car YOU will literally have to pester them to get information on your car repair progress. Next, they charged over $1000 dollars more than their initial estimate WITHOUT A HEADS-UP ON THE UPCHARGE. I literally found out about at the time I was checking out!! The next day, I was told a refund would be issued but have not been given that info as of yet. I think the refund was contingent on my Yelp review being modified! And finally, to add insult to injury, the check engine light came on less than 24 hours after I picked up my car (which had just had a brand new engine installed)!!! I have to return to this dealership to have the repairs done again or incur more charges at a different Kia dealership!! Do yourself a favor. Use my experience and comments as a cautionary tale, FIND ANOTHER DEALERSHIP TO SERVICE YOUR CAR!!!