AutoNation Volkswagen Mall Of Georgia

Of course, the actual sale went smooth on 10/20/2023 but within the first 3-4 days I noticed that the vehicle had some issues. One in particular that stood out, was the fact that whenever I turn on the heat or the defrost, the cabin of the vehicle quickly fills up with strong gasoline fumes🥴 Also, while the heat/defrost are on if one were to stand outside of the car or even walk up on it, they too could smell the strong scent of gasoline around the vehicle. ⚠️This is definitely not normal! FIRST ATTEMPT: I brought the vehicle back to the dealership six days after my purchase only for several guys to stand around it and one in particular being the service manager Sean, who with a straight face told me that, “This was something normal, and that I needed to turn on the “air recycle” ♻️ button so that the fumes wouldn’t engulf the cabin”. Seriously! He never once actually took the vehicle to be looked at by any of the mechanics in the service department. And I later found out that they received the vehicle roughly around October 13th and I purchased it seven days later on the 20th; which makes me wonder if it was properly inspected at all. I now know for a fact it wasn’t detailed cleaned before I got it ( whole other story)🤦🏽‍♀️ so who’s to say, they actually went over the vehicle and gave it a full mechanical inspection. SECOND ATTEMPT: Last week starting Monday, November 27 I called the service department each day for the following three days and left a message for the service manager Sean in hopes that I could speak to him about scheduling some type of diagnostic. NONE OF MY CALLS WERE RETURNED. THIRD ATTEMPT: I’ve since scheduled a diagnostic appointment with the vehicle’s brand at a separate dealership outside of AutoNation looking for an unbiased opinion of what is causing the gasoline fumes to blow into the car. My only problem now is that this diagnostic is gonna cost me $255 per hour and I don’t think I should be the one paying for it🤔 One thing for sure and two things for certain I know that the company I’m finance with has documentation of this concern and if I need to give them a call and tell them to cancel the financing I’m sure it won’t be a problem. All I’m asking for is some integrity and some assistance from AutoNation Volkswagen in Buford Georgia.