AutoNation Volkswagen Mall Of Georgia

I have no complaints with the sales person and the initial purchase experience, but it quickly went down hill from there. A few days after purchasing the car I was able to see the loan under my bank account and noticed that my down payment had not been included (which was a significant amount). In essence the dealership received a check from the bank for the amount before my down payment. I immediately called the dealership and was promised it would be taken care of within a few days. Long story short, after many phone calls to the financial manager and the general manager, lots of lip service and straight up lies, it took 45 days to resolve. Here is the second part to this story which unfortunately is all true. Part of the purchase agreement was to repair three small punctures in the driver’s seat cushion. The car has been taken in twice to get this repaired and each time only after a few days the repair product has rubbed off on my clothing exposing the punctures. This was never resolved. Another issue was my registration was not transferred to the state. I called the county after 30 days and they had not received anything from the dealership. I called the dealership and they said it was overlooked. It took them another two weeks to call me back regarding the registration.