Mall of Georgia Ford
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Dealership Service Review
service Rating
Taking advantage of Ford Customers
Written byon 01/02/2015
Had my wife take our 2011 F150 in for oil change and a check engine light out of warranty. Tried to charge us over a 1000 for a TSB, called and complained about The price, Told me Ford Corporate gave me a 60% discount. Took 4 days and still ended up paying $300.00 for what turned out to be a piece foam tape stuck on The intercooler ( takes 2 minutes), some intake cleaner, and The oil change. - The 300 for The work doesn't bother me as much as The 4 days screwing around trying to steal a $1000.00 from me. God only knows what they do to The general public. It should be crime, but it isn't, so buyer beware and take your business elsewhere.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No