Skip to main content

Mall of Georgia Ford


4525 Nelson Brogdon Blvd, Buford, GA 30518 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (19) No (3)
Service Rating

Be the first to write a review.

Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Quoted $600 Paid over $1700
Written by dhchooch on 09/13/2012
updated 07/21/2025

Went in to correct electrical problem with three year old Navigator. Without a phone call they replaced parts and charged labor fees for work not authorized. A total bait and switch. They promised the car in a day and I needed to rent a car for three days as they said it was not complete. I drove to the dealership and the car was in the same spot I parked it. Stay away from this dealer. I am 55 and purchased dozens of cars in my life and never did business with an operation like this. All their reviews on other sites are bogus. They are writtien the same way so you can see they are dishonest by boosting their rating. Never do business with Ford again after owning at least six Lincilns and one ford Bronco in '85

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.