Mall of Georgia Ford
Dealership Service Review
Went in to correct electrical problem with three year old Navigator. Without a phone call they replaced parts and charged labor fees for work not authorized. A total bait and switch. They promised the car in a day and I needed to rent a car for three days as they said it was not complete. I drove to the dealership and the car was in the same spot I parked it. Stay away from this dealer. I am 55 and purchased dozens of cars in my life and never did business with an operation like this. All their reviews on other sites are bogus. They are writtien the same way so you can see they are dishonest by boosting their rating. Never do business with Ford again after owning at least six Lincilns and one ford Bronco in '85
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No