Mall of Georgia Ford
Back to Sales Reviews
Dealership Sales Review
sales Rating
This dealership is not for you
Written byon 04/06/2024
It was an incredibly aggravating experience if I didn't want the truck I would have told them to I would have not ever done business here they just happen to have a vehicle I wanted the only one this experience should be personal for is the customer but salesman and finance guy that seems to take everything extremely personal when nothing has to do anything with them other than it's their job terrible experience
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Showing 1 comment
Sort by:
Mall of Georgia Ford on 04/11/2024
Dealer Response
Thank you for taking the time to leave a review about your recent experience at our dealership. We're sorry to hear that it fell short of your expectations.
We understand your frustration and apologize that the interaction with our salespeople felt impersonal. At Mall of Georgia Ford, we strive to create a welcoming and comfortable environment for all our customers, regardless of their initial interest or intended purchase decision.
We're glad you ultimately found the truck you were looking for, but we recognize that a positive car-buying experience is about more than just the vehicle itself.
We would appreciate the opportunity to learn more about your specific concerns. We hope you'll give us another chance to demonstrate our commitment to customer service. At your earliest convenience, please contact Dragos Teodor at dteodor@mogf.com.
Report