Red Hoagland Hyundai
Dealership Service Review
Took the car in for 3 warranty issues. decided to wait while repairs were made. they told me everything was complete (no charge) I spent 4 1/2 hours there. When I left, I noticed that the ABS and the ESC warning lights were still on. When I got home I called and they said that they did not fix the problem but only ordereda part to be installed the next week. It would have been nice to know this so I set a new appointment for next week. Took the car in again and left it all day for them to fix 3 warranty items again. They called and said everything was done so I went to pick up the car. During the ride home I noticed that the same warning lights once again were on, and the other 2 warranty items were also not done. Their work order showed that the work was completed so i SUSPECT THAT THEY BILLED HYUNDAI FOR WARRANTY WORK BUT DID NOT ACTUALLY PERFORM THE WORK.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable