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Red Hoagland Hyundai


6375 Cypress Gardens Blvd, Winter Haven, FL 33884 (map)
Today 9:00 AM - 6:30 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
unsatisfied customer
Written by duffer4 on 06/28/2011
updated 09/03/2025

Took the car in for 3 warranty issues. decided to wait while repairs were made. they told me everything was complete (no charge) I spent 4 1/2 hours there. When I left, I noticed that the ABS and the ESC warning lights were still on. When I got home I called and they said that they did not fix the problem but only ordereda part to be installed the next week. It would have been nice to know this so I set a new appointment for next week. Took the car in again and left it all day for them to fix 3 warranty items again. They called and said everything was done so I went to pick up the car. During the ride home I noticed that the same warning lights once again were on, and the other 2 warranty items were also not done. Their work order showed that the work was completed so i SUSPECT THAT THEY BILLED HYUNDAI FOR WARRANTY WORK BUT DID NOT ACTUALLY PERFORM THE WORK.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

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