Napleton's Palm Beach Acura
Dealership Sales Review
First let me say that I did not buy a car here and turned in a lease here but what I experience says a lot for the management and the staff attitude. First no one came out and greeted me and everyone gave me the run around on where to go and who to see Wayne the guy that helped me had an attitude that was not helpful and made me feel as if I was inconveniencing him the entire time No one helped me with removing items or stickers that I had in the car Wayne didnt even inspect the car and took my word for it that it was in good shape, ( Really!) What kind of dealer doesnt look at the cars before turning in No one, and I mean no one ask me the question if I wanted to lease or buy a new car, (amazing that with all the people that saw me stand there, not one cared to make the sale) I had asked for a ride up the street so I could rent a car and Wayne said that the dealer doesnt do that, so they made me get a cab. THIS IS WHAT SET ME OFF THE MOST! Shame on you Acura that you would do anything to assist me when I buy the car and not do [non-permissible content removed] when I turn it in, shows you dont really care to build loyalty at all! This alone has completely turned me off of ever purchasing an ACURA or even recommending your cars. Again I did not buy a car there but because what I saw here really says that once you buy the car they don't care to much about you.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No