Napleton's Palm Beach Acura
Dealership Sales Review
1) The car had ding damage that should have been corrected before being sold, that indicates poor quality control. This required two trips to the dealership to have them correct the dings. 2) A problem was brought to the New Car Sales Manager and General Managers attention. They both ignored phone messages that required me to make two special trips to the dealership to try to resolve a dealership error in the tittling of the car. We could not come to an agreement so a letter was sent to Acura and a complaint went to the Better Business Bureau. Eventually the title was corrected but I still have concerns as to how they handle new transaction procedures. The Better Business Bureau has given the rating of "F" the lowest possible ranking that can be given to a company. I recommend that you go to the BBB website before doing any business with Palm Beach Acura.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes