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Napleton's Palm Beach Acura


6870 Okeechobee Blvd, West Palm Beach, FL 33411 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
I traded my working vehicle for a vehicle that I can not drive
Written by Embarrassed. on 09/04/2020
updated 09/10/2020

I traded my working vehicle for a vehicle that I can not drive/ use. I brought the issue up to my sales guy and have just been given the run around. I am frustrated and embarrassed! All i needed was some ac. In hindsight, I should have just repaired the ac in my WORKING vehicle. I liked my car. Now, I am $7000 in debt with a car I can not use which includes a $399 maintenence fee. When I spoke to the sales rep, he man-splained that the car is fine. Even went as far as to show me how to jump the car if it died on me again. 🤦🏾‍♂️

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Lydia Gonzalez on 09/16/2020
Dealer Response
Hi, My name is Sean Makeeff, and I am the General Manager of Palm Beach Acura. I wanted to thank you personally for taking the time to leave us a review. Your feedback is very important to me. When would be a good time for me to personally call and speak with you about your experience. You can also contact me at 561-686-0300 at your convenience. Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300
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