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Napleton's Palm Beach Acura

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Napleton's Palm Beach Acura
6870 Okeechobee Blvd, West Palm Beach, FL 33411 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(59)
Recommend:
Yes (9) No (0)
Service Rating
(7)
Recommend:
Yes (1) No (0)
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Dealership Sales Review

sales Rating
BAIT AND SWITCH
Written by chel98 on 06/30/2010

Spoke to salesman several times before making the 3 hour drive to the dealership for a car I found online. He assured me the car was still available and to come on in. I called him when I left my house one last time to make sure the car was still available and told him exactly what time I would be there. When I arrived the car was already SOLD. He immediately tried to sell me a different car and said it just sold today. This is a perfect example of a bait and switch to get you in the door.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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ajnpba on 12/06/2010
The salesperson apologized to you many times and the car was sold while you were in route. There was no bait and switch. I am sorry for the inconvenience and offered to pay for your gas. I was told that you bought a car elsewhere that day. Is that true??
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