Napleton's Palm Beach Acura

Extremely high pressure sales. They would not even return my car key after looking at my car for trade-in. They changed price several times after negotiating it. So you have to start all over again and at a higher price. I believe they do that once they know you are willing to pay a certain price. Then they increase it. The salesmen are rude and argumentative and abusive during the buying process. The finance people try to sell you additional stuff and if you refuse they insult you. They have a used car showroom too. The staff and facilites are of poor quality. Their certified cars were not clean, had rust and dings and scratches. This is not what you expect from a luxury brand after paying so much money. The experience was horrible like a visit to dentist or a used car lot rather than to a luxury car showroom. Look up the better business bureau that has given this company the lowest possible rating of F and keep away or they will suck you in and cheat you with their usual techniques.