Wallace Hyundai

Uncaring horrible service department. I own a Hyundai vehicle I purchased new from them in 2023. It takes months to get an appointment. Today my brake lights went out. I also had a warning on the dash. I called them to get a service appointment and told them this was emergemt. No appointment unless I was will to wait for weeks. I asked to speak to a manager and was told no one was available. I asked for the GM name and was told they did not know. I went to a dealer in Northlake and was told to bring the car in immediately. They fixed in one hour. Their Managers name and cell phone number is posted for customers. I would advise anyone thinking of buying a Hyundai to go somewhere else. This is the most imcompetent dealership I have ever dealt with. They do not care about the customer. I dealt with them for Hyundai and KIA vehicles in the past but in the past year they have gone way downhill. I even left my number for a service manager to call. No one called. A total disgrace. Once again, if considering a Hyundai go to a different dealership or find a different brand.