Wallace Hyundai

One of the “WORST HORRIBLE CUSTOMER SERVICE EXPERIENCES” I have had in my entire life. After going to only LOOK at a car I was interested in buying because mine was totaled from a accident and waiting for my insurance to pay off I was PRESSURED ASSURED and GUARANTEED by sales man Tony and his Manager I did NOT have to wait. After spending hours waiting they tell me what I told them BUT said if I more $ it would WORK , Put more money up ask me to come back in they have done . Get there at time I told them. Sales person Tony was not there ,Finance person With customer I was told , ended up sitting waiting for another hour in lobby No one comes to inform me of anything, Explain to Receptionist I have to leave for work call sales guy and left message NO ANSWER TEXT and NO RESPONSE . Long story short the sales department experience at Wallace Hyundai Genesis in Stuart has Absolutely NO INTEGRITY OR MORAL STANDARDS when it comes to customer service . I literally left in tears after being strung along for 8 hours and my phone calls and text messages being ignored when all I needed was a straight answer either way. It’s 3:09 am I’m up and hurt and angry about the treatment after being pressured to being totally ignored. The WORST EXPERIENCE. I PRAY NO ONE ELSE EVER LEAVES THIS BUSINESS OR ANY OTHER BUSINESS LIKE I FELT and Still feeling 24 hours later….. SMH 😡💔