Wallace Hyundai

I purchased a Sonata Hyundai from Wallace Hyundai 10/22/2022. We financed the vehicle using Wallace Hyundai as the go between. We paid $159.00 for "Electronic Registration Filing Fee. We received a two year expiration tag maturing on Feb. 9, 2024 from the DMV. On July 24,2023 my wife was stopped by the Palm Beach County police and was told she was driving an illegal vehicle. After checking her license and registration she was instructed to go to the DMV and see what the error is all about. Once there, she had to buy a new registration certificate that expires in 2024. I went to Wallace Hyundai on the 26th and spoke with Finance Manager Gary Bauer. Mr Bauer said that Wallace Hyundai was not responsible and that I should speak with the DMV. That afternoon I spent the next several hours waiting to speak with a DMV employee.(They were very crowded) The young lady at the DMV was very helpful and explained to me that someone at Hyundai voided out my original registration and substituted a 2023 expiration date. I went back to Wallace Hyundai and showed him the DMV registration record. Mr. Bauer said he knew nothing about the changing of the registration, but said he would reimburse me for the new registration fee that cost $43.10. It has been over a week since I produced my credit card statement showing where I had paid the DMV. As of 08/07/2023 we have not been paid. Over the last several years we have traded in 2 cars and purchased 4 cars from Wallace Hyundai. So much for being a loyal customer. Richard Z. Stuart, Fl.