Johnson Honda of Stuart

We bought a 2016 Pilot from Johnson. We informed Salesman & Manager that we "must" have the navigation feature.....a MUST have item for my wife. One of the main reasons we bought a new car. We were VERY clear. They looked at wife's phone & said "no problem, the Hondalink system works perfectly with your mobile phone. All you need do is go home, read the manual & set it up." We tried and tried and tried. Salesman told me 3 times..." Honda has a glitch in the software and they're working on it. Should be fixed in a week or so. This lie continued for 3-4 months. The Service Mgr. actually introduced us to their I-Phone expert, saying he would set it up for us. He didn't! We complained & the GM got involved. His solution? trade it in at a HUGE loss for a more expensive model that actually will (??) work as promised. Said he'd find us that more expensive Pilot model. He never did, and we're not gonna pay $6-8000 more anyway. We want our money back & will pursue remedies. They "should" simply unwind the deal & refund our money so we can buy elsewhere. My wife is so ill over the way she was treated and now won't drive the car. What an awful way to treat a customer buying their 1'st Honda.