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Mercedes-Benz of North Orlando


1100 Rinehart Rd, Sanford, FL 32771 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (9) No (2)
Service Rating
Recommend:
Yes (17) No (2)
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Dealership Service Review

4 out of 5 starsservice Rating
Service
Written by John Doe on 08/26/2023

I always have a great experience at Mercedes Benz Of North Orlando but get disappointed as every time I get use to a service consultant person I never get them again and have to deal with someone new. I made an appt with My last service person Dave Persad who was very knowledgeable about cars and I was very happy with his service last year but this time I took my car I requested Dave Persad but was given Bianca who was friendly but I wish my appt with Dave was kept. The only thing is since I have taken my car I have seen like 6-7 different service consultants. Otherwise it is a clean and great place.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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Nancy Gorge on 08/30/2023
Dealer Response
Hi John, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
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