Skip to main content

Mercedes-Benz of North Orlando


1100 Rinehart Rd, Sanford, FL 32771 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (8) No (2)
Service Rating
Recommend:
Yes (17) No (2)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Permanently Disabled Vet suckered into buying an even more disabled vehicle
Written by Taken Advantage of on 02/01/2024

Stay away!!! Rip off!!! Can’t drive the car I bought!!! I hope putting another notch in your belt towards your monthly bonuses is worth bankrupting disabled veterans! I’m a 100% medically retired veteran that needed a reliable vehicle. I was talked into paying full price and cash for a vehicle at their dealership. Since purchasing the car, I haven’t been able to drive it for 2 weeks straight without it going back into the shop. The coolant reservoir was filled with water, the computers were flashed to clear all codes, nox sensor inoperable, thermostat inoperable, water (not coolant) from coolant system continuously leaking, then it was sold to me at full price stating they went through a very rigorous inspection process and wouldn’t put their name on it if they hadn’t. I would expect this from any buy here pay here lot but not from Mercedes. I paid 12,600 for the vehicle and already am in over 4000 in repairs and the vehicle is in the shop again as we speak. This car has taken me from barley making it in life, to not being able to make it to or continue with Dr appointments, get groceries, anything… after contacting the dealership to make them aware of the situation and try to find a workable path forward, I was told oh well, I knew what I was doing when I purchased it. It’s as is and I can always trade it back in for less than I bought it for, as well as losing $4000+ cash on maintence within the first 2000 miles. Money over matters, figures over family, this is the dealership to use if you enjoy gambling away money that has taken you multiple years to save while trying to make it off of only veterans benefits due to disabilities from serving this country. I’m glad I sacrificed my future to protect the right of Mercedes Benz of North Orlando to spit in my face and laugh about it. Hope the $100 bonus was worth it Josh Montanez. I would have paid you more than that just to keep me from buying the car in the first place!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Sasha Sullivan on 02/03/2024
Dealer Response
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 710-5111 to discuss what we can do to help.
Report