Coggin Honda of St Augustine
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Accurate quote of work, then a very pleasant surprise
Written byon 10/05/2013
updated 08/31/2025
I can't thank the service help high enough for the work performed for me, and then some. Other than the recommended work to be done, I mentioned I lost a precious ring somehwhere in the car. The service tech did an outstanding job looking for the ring, took apart the console, slid the seats up, cleaned the rails, everything to look for the ring. But, alas, it was not to be found, and I was sure it was somewhere in the car. But the extent of the search was so thorough, even to phone pics to show. I'm so grateful for the help to find the ring. And for the effort put forth. Recommend Coggin every time. Am looking forward to my purchase of a new Honda soon. Thank you, Juan, for your terrific job. Lou and Ryne also.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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service_1 on 10/08/2013
Dealer Response
Iona,
I am thrilled to hear how my team went over and above to help you find your ring, and only sorry that we were not able to find it. We strive to meet customer expectations and Coggin Honda Saint Augustine family members like you give us the opportunity to exceed those expectations. We look forward to working with you again.
Thank you for letting me know about your positive experience,
Bill Elliot
General Manager
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