Volkswagen Of St Augustine
Back to Service Reviews
Dealership Service Review
service Rating
New tires and Alignment
Written byon 07/12/2018
Got New tires an alignment, paid about $1,200. The tires came with no warranty info in writhing or by email as promised, expensive tires for no guarantee. After paying in full, and 4 hours after arriving home received phone call asking for payment for the alignment and suggesting I get new tires. Both of which I had already done. Told them, they are confused and do not call again. 30 seconds later, they called again. Wrote email to general manager explaining and asking do not call. Of course, they called again
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No