Volkswagen Of St Augustine
Dealership Sales Review
This dealership is represented by a unprofessional, belligerent so called "manager" Alexander Short who should be an embarrassment to this owner, his establishment and Volkswagen. He and his sales person misrepresented the inventory and condition of the "new" vehicles we drove 4 hours to purchase. Vehicles had been burglarized days prior and tried to sell another vehicle in the place. He was extremely rude to the female sales person and had a huge attitude for having to retrieve an approval application from the system. When confronted with the frustration of their lack of regard for peoples time, the long drive and their ample opportunity to tell us that the vehicles were damaged (deal was made that morning) he told our family to "get the [non-permissible content removed] out" and threatened to fight my husband who had just walked into the lobby and had no idea what was happening. My daughter who was purchasing a second car from this dealership reorted this to the owner of the dealership and there has been crickets since his supposed "looking into" the situation. Do yourself a favor and go elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No