Volkswagen Of St Augustine
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Don't buy used cars online from here!
Written by 03/03/2021
onI found a BMW 128i listed on their site. I live 3 hours away and arrange for a great sales associate (Ben) to take the car to local German shop to have a pre-purchase inspection performed. $150 later this is what I was told by the shop - they wouldn't take the car if it was given to them. There were 38 error codes and more than $6,000 in easily identified repairs! Four of the cylinders weren't firing, engine bay covered in oil from cracked valve cover, paint coming off the hood, top didn't work, the list goes on and on. I had asked the sales manager what was wrong with the car before I had taken to shop and none of this was mentioned.
I can not believe that a major car dealership would even allow something this bad to be on their lot. I feel completely taken advantage of as I think we all have a certain level of trust from a manufacturer dealership. I'm out $150, lesson learned. Never buy sight unseen from this dealership, you have been warned!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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VW of St Augustine on 03/10/2021
Dealer Response
Hi Tony, we apologize for your experience, We give customers a chance to buy some of these less expensive cars before we send them to auction. It gives the public a chance to buy them at auction prices before we send them. Alot of our customers want a chance to take it to their own mechanic and have it inspected before they buy it for peace of mind.
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