Volkswagen Of St Augustine

My experience with Volkswagen of St. Augustine was extremely positive. I initially contacted the dealership via email, and was promptly contacted by Matt Farnham. Matt and I exchanged several emails over the next couple of weeks. I was looking for a 2017 GTI Sport with a manual transmission, which was not available locally. Matt contacted other dealerships throughout Florida and was ultimately able to locate the model and trim I wanted and arrange to get it from the other dealer. The process was delayed slightly by Hurricane Irma, but Matt continued to search and keep me informed of the status. The experience was equally positive when my wife and I went to the dealership to pick up the car. Matt was friendly and professional, and answered any question that we had. He explained all of the essentials of the car before we drove it home. I had a few questions about the features and function of the car in the first couple of days after bringing it home. I emailed my questions to Matt and he responded promptly with the answers I needed. Overall, the process was smooth and the experience couldn't have been any better.