AutoNation Toyota Pinellas Park

Had an appointment for noon, waited about 10 mins if not longer for anyone to come over to me since there was two bay lines full of cars. Was offered a free tire rotation for the inconvenience. I was at the place for about 1.45 if not a little longer. I understand it's a Saturday, and its busier buy why make so many appointments if you can't handle the load timely. Pay my bill which seemed a bit high for an oil change but then again, I didn't know the price beforehand so I can't say if the rotation was free or not, only seen a credit for $20 on my invoice. Get in my car and my passenger front seat is reclined all the way back. Which seems a bit odd as no one should be in my front passenger seat. Contents in my console seem to be rubbished through, but I don't keep anything important there so no biggie but would like to know why someone would need to touch my passenger seat to the point of needing to recline it all the way back during an oil change.