AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Dealership Service Review
I took my Jeep Wagoneer in for service due to a recall. I didn't have an appointment but my Service Advisor, Kristen Gomes, checked and found they had availability but I would have to leave the car until the next day. A loaner car was provided with no hassle at all. On the following day, AutoNation called to inform me that my vehicle was ready for pick up. Really appreciated the care Kristen provided by first remembering us, she wore this big welcoming smile as she greeted us, she took care of all the paperwork and provisions that went along with the reason for our visit and she even had our vehicle washed and tires shined, it looked like a vehicle in the showroom. We can't thank Kristen enough so you know we will be returning to AutoNation for future auto needs and services. Thanks Kristen! Thanks AutoNation!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes