AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
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Dealership Service Review
service Rating
Too Long to Fix
Written byon 09/14/2023
The estimated repair completion date was extended 3 times. It would be nice to have daily calls to the customer informing of the vehicle status. Whether good or bad news, keeping the customer informed is always appreciated. I would like to know how many hours; how many techs were paid for the work on the vehicle as Labor cost seems excessive.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Neil Snied on 09/16/2023
Dealer Response
Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 446-8775 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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