Skip to main content

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines


13601 Pines Blvd, Pembroke Pines, FL 33027 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (12) No (1)
Service Rating
Recommend:
Yes (19) No (20)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Hell dealing with Service Center
Written by Miami Nick on 07/28/2023

I dont even know where to begin, other then don't purchase here. I purchashed this jeep in end of November 2022, already had major issues by 6 months into the purchase. One of the most heartbreaking and frustrating experiences I've ever experienced. No one answers calls, not even the manager overseeing the whole service dept. They took nearly 2 months for a engine mount, even though my partner and I implored everyone that this was not the issue. They finally return the vehicle to me and within a minute of the jeep running, the same issue occurred!! I wouldnt wish this on my enemies. For the love of all that is holey - save yourself the headache and take your money elsewhere.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Ash Scott on 08/03/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Report