AutoNation Chevrolet Pembroke Pines

Real pity to leave this review as the sales process in Autonation Pembroke Pines actually went smooth. However when taking recently purchased vehicle still under warranty for servicing to fix an issue, I received completely inaccurate and unhelpful estimated repair time by Michael Berzon. All questions regarding alternate means of transportation while repairs are performed were responded with a close ended negative response. When asked if providing loaner car answer was flat no, with no alternative options provided. After waisting time calling around, digging and inquiring in other departments I was informed they provided shuttle service and covered rental expenses but seems vehicle service employees are trained to tell customers to go fly a kite when asking how they will move around without a vehicle while they serviced it. When I sent my son to drop of the vehicle he was rudely asked upon arrival what do you want? I couldn’t imagine that in 2023 anyone would provide such service. And this was for a minor fix, I can’t imagine how they’d respond to a major car problem. First and last time I’m doing business with Autonation.